CARGO APP Privacy Policy

  Effective Date: March 17, 2025
  Last Updated: March 17, 2025
  1. Introduction
  CARGO APP ("CARGO," "we," "our," or "us") values your privacy and is committed to protecting your personal information.
  This Privacy Policy explains how we collect, use, store, and share your personal data when you use the CARGO APP
  ("App"). By using the App, you agree to the terms outlined in this Privacy Policy.
  2. What Personal Information We Collect
  "Personal Information" refers to any data that identifies or can be linked to an individual. The information we collect
  includes, but is not limited to:
  2.1 Account Registration Information
  • First and last name
  • Email address
  • Phone number
  • Residential address
  • Account login details (username and password)
  2.2 Charging Data
  • Charging session details (start time, end time, duration, energy consumed)
  • Charger ID and charging station location
  • Network communication logs for troubleshooting
  2.3 Technical and Usage Information
  • Device details (model, operating system, IP address)
  • Location data (when using location-based features such as finding nearby chargers)
  • App usage analytics to improve functionality
  • Error logs and performance data for troubleshooting
  3. How We Collect, Use, and Share Your Information
  3.1 How We Collect Information
  • User-provided data: Registration, service use, support requests.
  • Automated collection: App interactions, location-based services.
  • Third-party sources: Social media or fleet management integration.
  3.2 How We Use Your Information
  • To provide and maintain services.
  • To locate and access charging stations.
  • To improve functionality and troubleshoot issues.
  • To provide customer support and service updates.
  • To prevent fraud and security threats.
  3.3 How We Share Your Information
  We do not sell or rent personal information but may share it with service providers as necessary to operate and improve
  our services. Users may have the option to opt out of certain types of data sharing, except when required for essential
  app functionality or legal compliance.
  • Service providers (cloud hosting, analytics, support).
  • Legal authorities (as required by law).
  • Business transfers (mergers, acquisitions).
  4. Data Security and Retention
  We implement encryption, restricted access, and security audits to protect your data. Personal data is retained only as
  long as necessary for services and legal compliance. If you delete your account, we remove your data unless legally
  required to retain it.
  5. Your Rights and Choices
  5.1 Your Privacy Rights (U.S. Users)
  You may have the right to:
  • Right to Correct Information: Request that we correct inaccurate or outdated personal data.
  • Access & Update: Request a copy or correction of your personal data.
  • Delete Data: Request deletion of your account and associated data.
  • Opt-Out of Communications: Unsubscribe from marketing emails.
  • Non-Discrimination: We do not deny services based on privacy rights.
  To exercise your rights, contact info@mesgrp.com or 414-507-7661.
  6. Children's Privacy
  The App is not intended for individuals under 13. If we discover a minor has provided data, we will delete it
  immediately.
  7. Legal Compliance (Wisconsin & U.S. Laws)
  CARGO APP complies with:
  • FTC guidelines on consumer protection.
  • Electronic Communications Privacy Act (ECPA) for secure transmissions.
  • Children’s Online Privacy Protection Act (COPPA) to safeguard minors' data.
  Wisconsin does not have a broad privacy law, but we follow best practices to protect user data.
  8. Data Storage and Processing
  Personal data is stored in the United States and is not transferred internationally unless required for service
  functionality, such as cloud-based processing, customer support, or compliance with regional service agreements. In
  cases where international transfers occur, we ensure appropriate safeguards, including contractual protections and
  compliance with applicable data privacy laws such as GDPR where relevant.
  9. Changes to This Policy
  We may update this Privacy Policy periodically. Major updates will be communicated via App notifications, email, and may
  require user acknowledgment within the App before continuing use. Major updates will be communicated via App
  notifications or email. Continued use of the App after updates constitutes acceptance of the revised policy.
  10. Contact Information
  Email: info@mesgrp.com
  Phone: 414-507-7661
  Address: 16800 W Greenfield Ave, Brookfield, WI 53005